Service · OhMyGlass Window and Door Repairs

Door Glass Repair & Replacement Toronto & GTA

Entry doors, sidelights and patio sliders: cracked glass inserts, dropped hinges, failing locks and weatherstripping, repaired in place.

24/7 Main line
647-803-2730
After hours
437-525-1255
Loading form…
SAFETY · FIRST STEPS

What to do while you wait.

The first few minutes after a window or door glass break are critical for safety. Follow these steps while you wait for our team to arrive.
STEP · 01
Clear the area

Keep children, pets, and anyone without proper footwear away from the broken glass. Shards can scatter several feet from the break point.

STEP · 02
Don’t touch attached glass

Glass still attached to the frame can fall without warning and cause deep cuts. Leave loose pieces alone until our technician arrives.

STEP · 03
Wear shoes and gloves

If you must walk near the area, wear closed-toe shoes and work gloves. Thin slippers or bare feet are a serious hazard.

STEP · 04
Cover the opening

Use a heavy tarp, thick cardboard, or plastic sheeting secured with tape to block wind, rain, and debris until we arrive.

STEP · 05
Photograph the damage

Take photos of the damage from both inside and outside. These help our technician prepare the right glass size and type before arriving.

STEP · 06
Call OhMyGlass Window and Door Repairs

Call 647-803-2730. Our emergency line is staffed 24/7 including nights, weekends, and holidays.

SERVICE · OVERVIEW

Overview

 

A door is the busiest glass in the house, and it almost never needs replacing as a whole. In most steel and fibreglass entry doors the glass is not part of the slab at all: it is a framed insert, often called a door lite, held in a two-part surround that clamps through the door from both sides and is sized for a 1-3/4 in door. Sidelights are built the same way. So when door glass cracks, fogs or just looks dated, OhMyGlass Window and Door Repairs takes the insert out with the door still hanging on its hinges, and puts new glass back in.

Older wood doors work differently. Their glass sits in a rebate held by wood stops or glazing putty, much like an old window sash, and is replaced pane by pane. Sliding patio doors are different again: the sealed unit is replaced in the existing panel, and the things that usually make a slider hard to move, rollers, track and lock alignment, are separate from the glass entirely.

Two things decide what glass can go back in. First, Ontario's safety-glass rules, which apply to large low door glass and to sidelights that could be mistaken for a door, and which we check against the rule rather than against whatever was there before. Older homes sometimes have annealed or wired glass where safety glass is now required. Second, the new glass has to match the thickness of the existing lite, typically 1/2 in or 1 in for insulated inserts, and the size of the opening exactly. Everything after that, clear, frosted, etched, textured or leaded, is a style choice.

Replacing the glass makes sense whenever the slab is straight and solid and the door latches and seals, or can be made to with a hardware or weatherstripping repair. The exceptions are a steel skin rusted through, a fibreglass skin delaminating, a rotted frame or sill, a bent or cracked slider panel, or a change of size or swing. Those are door-replacement jobs rather than glass repairs, and we will tell you if that is where you are. Send a photo of the door from inside and outside, with a tape measure across the glass, and we will come back with a written quote before anything is ordered.

DETAIL · 03

What Types of Doors Do We Service?

 

We work with every common door type found in GTA homes and businesses.

01
Entry doors with glass inserts

steel, fibreglass and wood front doors with a decorative or clear lite. The insert comes out and the door stays hung.

02
Sidelights and transoms

the narrow panels beside and above a front door, built the same way as the door insert and replaced the same way.

03
Patio sliding doors

large glass panels on a track. The sealed unit is replaced in the existing panel; rollers, track and lock are a separate, cheaper repair.

04
French doors

double doors with full-length glass panels, often used for dining rooms, patios and bedrooms.

05
Storm doors

exterior screen and glass doors over the primary entry door. Ontario requires safety glass in them.

06
Commercial glass entrance doors

swing doors, automatic sliding doors and vestibule doors in offices, retail and restaurants. See also storefront glass repair.

07
Interior glass doors

office doors, conference room glass and interior French doors.

DETAIL · 04

Common Door Glass Problems

 

Door glass gets everything window glass gets, plus the stress of being opened, closed and slammed every day.

01
Cracked or shattered glass

from an impact, a slam, a forced-entry attempt or edge stress. New glass is made to size, tempered or laminated, and set into the existing surround.

02
Fog or droplets between the panes

an insulated door insert is a sealed glass unit, exactly like a double-pane window. Its seals are never perfectly hermetic, and once the desiccant in the spacer is used up, moisture condenses between the panes. It cannot be wiped away from either side and will not clear on its own.

03
Draft or water around the insert

usually dried-out sealant between the surround and the door skin, or loose screws. We reseal and re-tighten the surround, then check the door's weatherstripping, which is often the real leak.

04
Yellowed or cracked plastic surround

UV and age. A new surround is matched to the glass thickness.

05
Glass within reach of the thumb-turn

laminated glass or anchored security film is the answer, plus a look at the lock itself.

06
Wired glass in an older door

no longer safety glass in Canada, and weaker than the same glass without wire. Swapping just that pane for tempered or laminated is a sensible upgrade, and the door can usually stay.

DETAIL · 05

Where Ontario Requires Tempered or Laminated Glass

 

The Ontario Building Code requires safety glass, meaning tempered or laminated glass to CAN/CGSB-12.1, in the door locations below. Section numbers are from the 2012 edition (Div. B, 9.6.1.4) and may be renumbered in the 2024 code, but the requirements are long-standing. Confirm the current numbering for your job.

01
Entrance-door glass

safety glass where the glass area exceeds 0.5 m² and extends to less than 900 mm from the bottom of the door.

02
Sidelights wider than 500 mm

safety glass where the sidelight could be mistaken for a door. A full-length insert of 22 by 64 in is about 0.91 m² and reaches well below 900 mm, so it has to be safety glass; a small half-moon lite high in the door does not trigger the rule.

03
Sliding doors within or at entrances

safety glass, which in practice means tempered.

04
Storm doors

safety glass.

05
The federal product rule

separately from the building code, the Glass Doors and Enclosures Regulations (SOR/2016-174) require safety glass in exterior doors sold in Canada with a glass pane over 0.5 m² whose lowest edge is under 900 mm from the bottom of the door.

06
Door panes that are not safety glass

must still meet the area limits by thickness in the code's structural glass table.

DETAIL · 06

Tempered or laminated: which goes back in

 

Both are safety glass under CAN/CGSB-12.1, and they protect you in opposite ways. Tempered glass is four to five times stronger than ordinary glass of the same thickness and breaks into small granular pieces. Laminated glass bonds two panes to a plastic interlayer, so it cracks in a spider-web pattern but holds together.

01
Front door or door-height sidelight

tempered or laminated. Both comply; laminated holds together after a hit, so the opening is not left clear.

02
Patio door sealed unit

tempered on both panes meets the code. A laminated pane is worth considering for security or road noise.

03
Glass beside a lock or on a ground-floor door you worry about

laminated, or anchored security film on existing glass. 8 mil film is rated to ASTM F1233 and UL 972 and should be wet-glazed to the frame.

04
A bedroom or office door facing a busy road

laminated, for the better sound insulation.

05
Tempered glass cannot be cut or drilled once made

tempering locks stress into the glass, so every tempered replacement is cut, drilled and edged first, then tempered. That is why it must match the original size exactly and why it takes days rather than hours.

06
Privacy without losing light

frosted, acid-etched, textured or decorative glass blurs the view while letting daylight through. Ask before putting a dark film on a sealed insert in a south- or west-facing door, because glass that absorbs more heat is more prone to thermal-stress cracks.

DETAIL · 07

Sliding patio doors: rollers, tracks and locks

 

A healthy slider glides open with two fingers. If yours needs a shoulder and both hands, something under the panel is wearing out, and every hard shove makes it worse. The glass and the frame are rarely the cause.

01
Dragging along the full travel, with a scraping sound

rollers worn flat or set too low, so the bottom of the panel rubs the sill. Clean the track, then raise the rollers with the adjustment screws near the bottom edge of the panel.

02
Grinding, crunching or black metal shavings in the track

roller bearings failing, or a wheel worn through to the housing. Once a bearing seizes it stops turning and starts cutting a groove in the track, which may then need capping as well.

03
The door hops or catches at one spot

a dent or gouge in the track, or debris packed into it. Sand and grit act like sandpaper on the wheels.

04
The door slides fine but the lock will not catch

almost always the panel riding low and missing its keeper, not a broken lock. Fix the rollers first, then realign the keeper.

05
Hard to move only in deep cold

ice or packed snow in the track. Clear the snow from outside, let the track thaw, dry it, and check that the weep holes are not blocked. Never force a frozen panel.

06
Wheel material matters

nylon wheels flatten and crack, steel ball-bearing wheels last longer, and stainless resists rust. Single-wheel rollers fail early under heavy insulated glass, so heavy glass needs rollers rated for it.

DETAIL · 08

Hinges, locks and weatherstripping

 

When a door drags, will not lock or leaks air with everything shut, the hardware is almost always the problem rather than the glass or the frame. Air leakage accounts for an estimated 30 to 40% of a home's heating and cooling loss, and worn weatherstripping is one of the cheapest leaks to fix.

01
A lock that will not line up

the bolt and the strike plate have drifted apart, usually because the house settled, hinge screws loosened so the door sagged, or the season changed. Tighten the hinge screws first; if they spin, longer screws that reach the framing or filled holes usually pull the door back up. Adjust the strike only after the door hangs true.

02
A door that rubs at the top of the latch side

the classic sag signature, with a gap opening at the top on the hinge side.

03
Weatherstripping lifespans

felt lasts one to two years, tubular rubber or vinyl about five, adhesive foam less than that, and metal or vinyl V-strip much longer. Replace any strip that is flattened, torn, brittle or no longer touching the door when it is closed.

04
How to find the leak

run the back of your hand around the closed door on a windy day, shine a flashlight from inside at night while someone looks from outside, or close a sheet of paper in the door. If it slides out with no drag, the seal is not touching.

05
Where the air goes, moisture follows

a small air leak can carry about 100 times more moisture than diffusion through the same area, which is why frost on a frame often goes with a draft.

06
Keep it moving

lubricate hinges and lock mechanisms twice a year with silicone spray or white lithium grease, use graphite powder rather than oil inside key cylinders, and clean sliding tracks every six months before applying silicone. Oily products hold dust and grit, which is exactly what wears the parts.

07
Rentals

Toronto's property standards by-law requires exterior doors to be weather-tight, in good repair, and capable of being locked or otherwise secured from inside. In Ontario the landlord must keep the unit in a good state of repair, and a lease cannot shift that duty to the tenant. This is general information, not legal advice.

DETAIL · 09

Our Door Glass Repair Process

 

Most door glass jobs are finished in a single installation visit once the glass has been fabricated.

01
On-site assessment
we measure the glass and the surround, note the thickness of the existing lite, and check the slab, frame, hardware and weatherstripping.
02
Code check
we check where the glass sits against the safety-glass rules rather than against what was there before, and look for the stamp in a corner of the pane to confirm the type and thickness.
03
Fabrication
tempered and laminated glass must be cut, drilled, edged and then processed before installation, so nothing is cut on site and the measurements have to be right the first time.
04
Careful removal
the damaged glass or insert comes out without damaging the door skin, surround, weatherstripping or hardware, and the door stays hung wherever possible.
05
Installation and reseal
the new glass is set and glazed with the appropriate gaskets or sealant, and the surround is resealed and re-tightened through the door.
06
Operational check
we test opening, closing, locking and sealing, and fix worn weatherstripping or hardware at the same visit so you are not paying for two trips.
DETAIL · 10

Permits and heritage districts for door glass

 

Replacing only the glass in a door or sidelight does not change the opening, so it is a repair. Whole doors are where the rules start. General information, not legal advice.

01
Toronto, whole doors

replacing a door in an existing opening of a detached, semi or row house with one dwelling unit needs no building permit, provided the opening's size and location do not change and the structure is not altered.

02
Other building types

replacing doors in anything else, or enlarging or adding an opening, needs a permit.

03
Toronto heritage conservation districts

replacing doors visible from the sidewalk needs a heritage permit, while routine maintenance does not.

04
Markham

exempts repair of broken window panes to original specifications from heritage permits, but requires a Minor Heritage Permit to replace windows or doors.

05
If you are changing the look of visible decorative glass in a heritage district

check with the city before you order.

FAQ · QUICK ANSWERS

Frequently asked questions: Door glass and door repair

 
Can you replace just the glass in a front door?

Usually, yes. Most steel and fibreglass doors hold their glass in a surround screwed together through the door, so the insert can come out while the door stays hung. The new glass has to match the existing thickness and opening size. Only a rusted, delaminated or badly dented slab, or a rotted frame, makes it a door-replacement job instead of a glass repair.

Does sidelight glass have to be tempered?

Under the Ontario Building Code, a sidelight wider than 500 mm that could be mistaken for a door needs safety glass, which means tempered or laminated glass meeting CAN/CGSB-12.1. Narrower sidelights are not caught by that rule, but safety glass is still the sensible choice for glass at door height beside a walkway where people carry things and children play.

Why is there fog inside my front door glass?

Insulated door inserts are sealed glass units, like double-pane windows. When the edge seal fails, humid air gets between the panes and condenses. It cannot be wiped away from either side and will not clear up on its own. The fix is a new sealed glass unit in the existing surround, or a new insert if the surround is damaged.

Why is my sliding patio door suddenly so hard to open?

The most common causes are grit packed into the track, rollers that have dropped or worn flat, and a bent or gouged track. Clean the track first and try again. If the door still drags, look at the roller adjustment screws near the bottom of the panel, or have the rollers inspected. A healthy slider glides open with two fingers.

My door lock will not catch any more. Is the lock broken?

Usually not. The bolt and the strike plate have drifted apart because the house settled, the hinge screws loosened, or the season changed. Tighten the hinge screws first, and if they spin, use longer screws that reach the framing. Adjust the strike plate only once the door hangs true.

Do I need a permit to replace front door glass in Toronto?

Replacing only the glass is a repair, not a door replacement, and does not change the opening. Even a whole door needs no permit for a same-size replacement in a detached, semi or row house with one dwelling unit, as long as the opening is not enlarged or moved. Other building types, new openings and enlarged openings need a permit, and in a heritage conservation district, replacing a door visible from the sidewalk needs a heritage permit.

How do I get privacy on a glass front door without losing light?

Swap the clear insert for frosted, acid-etched, textured or decorative glass, which blurs the view while letting daylight through. A removable frosted film on the inside is a lower-cost option. Ask before putting a dark film on a sealed door insert that gets full sun, because glass that absorbs more heat is more prone to thermal stress.

Ready for a free quote?

Call 647-803-2730 for 24/7 dispatch or request service online. We respond quickly across the GTA.

Call 24/7